Internal & External
CARE International in Timor-Leste (CITL)
| Position Title | Communications Manager |
| Supervisor | Country Director (CD) |
| Position Grade | Grade 7 step 1 |
| Salary | From USD $1,182 plus benefits |
| Location of work | Dili |
| Position report to | Country Director (CD) |
| Contract Period | 1 year |
| Applications required by | 4th March 2022 |
| Application should include | CV and application letter only |
| Application should be sent to | [email protected] |
This is an exciting, new, full-time role at CARE. The overarching objective of the role is to ensure that CARE has high-quality, consistent, relevant and targeted communications for CARE’s stakeholders and staff. This includes high-quality content creation for donors, government and key audiences, implementing CARE’s social media strategy, advising and leading on media relations, coordinating event management, and overseeing and strengthening internal CARE communication.
The Communications Manager will be responsible to implement and strengthen internal and external communication systems and processes. It will also be responsible to ensure that all CARE communication is compliant with donor and branding and visibility requirements, including that all communication is timely, correct, and in no way misleading.
Additionally, the Communications Manager will support programmatic efforts to increase awareness about the key topics that CARE works on – Education, Health, Women’s Economic Empowerment, and Women’s Voice. This includes a focus on access to quality education, responsive nutrition, sexual, reproductive and maternal health and rights, women and girl’s empowerment, reducing gender based violence, preparing for disasters, and gender equality.
MAIN RESPONSIBILITIES:
- Under the guidance of the Country Director, lead the implementation of the internal and external communication strategies, including the social media strategy, to raise the profile of CARE’s work in Timor-Leste
- Ensure that the CARE website is maintained with up-to-date project information, as well as appropriate media coverage, and ensure that important information is translated into Tetum
- Work with the programme leads and the communications focal points to generate high-quality success stories across all CARE programmes to use for donor requirements, as well as external publicity
- Maintain a story bank of images, photos and quotes that can be used for content creation and as a resource bank for global days relevant to CARE’s programmatic focus areas
- Craft regular, engaging social media content to be used across all CARE social channels
- Track engagement and growth across all CARE social media and make recommendations for future opportunities for growth
- Lead the production of digital media products – photographs and videos, including engaging and managing consultants to produce high-quality videos and other communication products
- Direct and lead CITL’s communication budget and associated work plan
- Support projects to organise external events for key international days, including generating media coverage
- With the Country Director, lead and advise on media relations including preparing engaging, relevant media releases, and supporting staff with media engagement
- Be the custodian of the CARE International in Timor-Leste brand. Ensuring all communication products are aligned with donor requirements, adheres to the CARE style guide, CARE International branding and visibility protocols, including all content is compliant with child protection and prevention of sexual harassment, sexual exploitation and abuse
- Provide advice and support to the CARE team on communications matters where required
OTHER RESPONSIBILITIES:
- Support development of organisation-wide strategies. This can include advocacy and communication strategies
- Proactively participate in the APPA process (annual appraisal, midyear review and regular 1:1 meetings) creating an environment where feedback is valued, acted upon and monitored, and where the APPA process (including the paperwork) is an integral component of Annual Work Plans and activities
- Engage in emergency preparedness, assist in any emergency response as required
- Promote a safe and secure work environment; foster a culture of safety and security awareness and consistently follow all CARE safety and security policies, procedures and directives
- Demonstrate an ongoing commitment to gender equality, diversity and child protection
EXPERIENCE AND QUALIFICATIONS:
• A bachelor’s degree in Communication and/or vocational training in Journalism, or a related field and/or minimum 5-6 years’ relevant work experience. This may include social media performance analytics and/or equivalent, preferably with an International Non-Government Organisation (INGO)
• Advanced skills and knowledge in developing, supporting and maintaining social media platform
• Ability to create and manage new and existing social media content, business development and marketing platforms and tools
• Excellent written and verbal communication skills in Tetum and English, including a demonstrated ability to quickly write clear, compelling, inspiring content, including press releases, human interest stories and communications materials appropriate for an NGO stakeholder audience
• Representational skills including developing networks and relationships with key stakeholders
• Fully conversant in Microsoft Office with knowledge in Microsoft Word and Excel and excellent numeric skills
• Proven ability to manage complex communication technical functions, particularly copywriting, editing, proof reading, with minimal supervision
• Proven ability to think strategically and develop communication strategies and creative communication products, tools and approaches
• Experience with using Content Management Systems, preferably WordPress
• High-level organisational and time management skills, including the ability to plan and manage workflows and balance competing priorities to ensure timely processing to meet deadlines in a complex environment
• An active interest in social justice with a willingness to learn about CARE, gender equality and women’s empowerment activities
• Proven ability to effectively manage a budget
In return of your commitment you will benefit from ongoing professional development fostered within an innovative and forward-thinking environment, plus a comprehensive benefits package in line with CARE’s national staff employment framework.
To apply to this position, please email or submit your application letter and Curriculum Vitae with three references (please DO NOT attach other documents) to [email protected] OR to HR Unit, CARE International Timor-Leste, Bairo Pite, Dili, OR by email before or by (4th March 2022). Only successful candidates will be contacted for the interview.
CARE is an equal opportunity employer committed to a diverse workplace. Women are strongly encouraged to apply.
CARE is committed to protecting the rights of children in all areas we work. CARE reserves the right to conduct screening procedure to ensure a child-safe environment.